Tuesday, May 15, 2012

Hello, and Welcome to My Policies Page. Enclosed are my Policies that I have for all the Shops I sell with, and for all sales with my Blog and Website. Any questions I ask that you please contact Me. I really am friendly, and would be happy to assist you!:)

Ecrater I accept Paypal
Etsy I accept Paypal
With my Blog/Website I also accept PayPal

Payments are due with sales ending please. Any issues with Payments please contact Me. Payments are with Paypal, and from my blog/website I will invoice you with PayPal. Thank You.

I know you are excited to get your purchases. I will ship them within 24 hours of a clear payment received. This will exclude Holidays, and Weekends. Delivery is within the US using Priority Mail with Insurance included for a more safer, and secure delivery to protect the buyer, and the seller. Pirate Ship is used to help with a little bit of a discounted shipping fee. I will gladly combine shipping on items that can be safely shipped in the same box without damaging each other. Please contact Me for combined shipping cost prior to your payment. I only charge shipping, no handling fees. My profit is not from shipping charges. 

* * * NOTE:  Due to the Pandemic and COVID health that we have all been dealing with Please keep in mind that some shipments have been delayed slightly from this. Most of the time things are received as expected, but once in a while there have been delays too. I’m sorry, and I apologize. This is something that is unpredicted which I am not able to control, or guarantee.

For items damaged in shipping the Buyer is the beneficiary of any insurance claim, and is responsible to follow through on all claims. I will assist with the claims as appropriate. Please, Do Not Return item to LilacsNDreams as it will void the insurance. NOTE: You will also need to save the original packaging materials, and all pieces of the damaged item for accompanying you to the USPS to file a claim.

Remember most of the items I sell have been pre-owned, are old, repurposed, crafted, handmade, and previously loved. I am selective with items, and I offer them in the best possible conditions. Please read the descriptions of each item as I make every attempt to give an accurate description along with photographs of each one. If for some reason you have a question, a comment, or would like more pictures I ask that you please contact Me prior to your purchase.

Our home is non-smoking. Most of the items were purchased at garage sales, thrift stores, second hand stores, estate sales, and so on. 

If there are any discrepancies upon receipt of your item, Please contact Me immediately. I try my best to fully describe all items. Many of my items are found objects, have been used, and may have flaws that are not apparent to Me. Feel free to ask any specific questions about an item, and request more pictures if needed. Consider all of items Sold As-Is, and all sales are final. If an issue arises Please contact Me so that we may resolve the issue together. Shipping fees are non refundable. Refunds will not be issued unless the merchandise is returned at the Buyers expense, and in the same condition as was sent. Any issues please contact Me first so that we may work together to resolve them. I will do my best to make your shopping experience with Me fun, enjoyable, and a positive one too.

Information collected from you is, and only will be used for the processing of the purchase you have made with Me. 

To Process your transactions with me your information, whether it is private or public, will not be sold, exchanged, transferred, or given to anyone else for any reason without consent by you. Your information is only used for our transaction of contacting, and for the purpose of delivering the purchased product requested by you the customer.

This is an Online Privacy Policy that applies only to information that is collected through the website, and is not used for off-line information collecting.

By using our site, you consent to our privacy policy.

My LilacsNDreams business is based on honesty, fun, and You finding something to take home. Thank You so much for sharing your time with Me at LilacsNDreams! I value your business, and your feedback. Remember to please contact Me with any questions.

Have a most wonderful day! Come back, and visit again soon!

To Contact Me Please Email Me AtLilacsNDreams@yahoo.com 

When contacting me please make sure to add the subject so I know what it refers to, what site it is with, and to better serve you with.